FREQUENT USER
The Frequent User expands foundational AI competence with AI Basics, Prompting and practical application. It is designed for people who use AI regularly in their professional work and want to develop their competence systematically.
This creates a broad application foundation on which role-specific specializations and further qualifications can build.
WHAT IS THE FREQUENT USER?
The Frequent User combines three central competence areas: understanding AI, guiding AI effectively and using AI responsibly.
It goes beyond basic orientation and builds practical application competence for everyday professional work.
The Qualified User foundation is integrated and expanded with AI Basics and Prompting & LLM competence.
The Frequent User provides a broad practical entry into the Institute for AI training architecture. It creates an application foundation from which further qualifications and specializations can develop, depending on role, responsibility and objectives.
THE THREE COMPETENCE COMPONENTS
01 · UNDERSTAND AI
Understand fundamentals, how AI works, its possibilities and limitations, and evaluate applications more effectively.
View module content02 · GUIDE AI
Communicate purposefully with Large Language Models, structure tasks clearly and improve output quality.
View module content03 · USE AI RESPONSIBLY
Use AI competently and transparently while considering key legal and organizational requirements.
View module contentQUALITY & CERTIFICATION
Institute for AI develops and delivers the Frequent User training. Independent person certification is provided by Quality Austria Academy under EN ISO/IEC 17024.
The certification is traceably documented in the certification database and can support governance, compliance and audit contexts.
Open certification database
TRAINING
Designs and delivers the training.
INDEPENDENT PERSON CERTIFICATION
EN ISO/IEC 17024
CERTIFICATION DATABASE
Traceably documented.
LEADERSHIP & COMPETENCE DEVELOPMENT
As AI becomes part of everyday work, it changes working practices, processes and responsibilities.
Leadership therefore needs to decide which competences should be developed, which roles require deeper expertise and how AI is embedded in the organization.
The Frequent User provides a broad practical application foundation. Further competence development remains role-based.
WHICH LEVEL FITS?
People who want to use AI productively on a regular basis gain a broader application foundation with the Frequent User.
Explore Qualified UserWHO IS IT FOR?
WHAT YOU WILL BE ABLE TO DO
Assess the basic functions and potential applications of AI
Recognize suitable applications of generative AI
Formulate tasks for LLMs clearly and structurally
Use Prompting purposefully for different work tasks
Critically evaluate and refine AI outputs
Use AI responsibly and transparently in everyday work
LEARNING CONTENT
APPLICATION & COMPETENCE
Practice-oriented training for people who use AI regularly in professional contexts.
The learning pathway combines AI Basics, Prompting & LLM competence and the Qualified User foundation into a broad application qualification.
MODULAR COMPETENCE DEVELOPMENT
The Institute for AI training model is modular. Explore further learning modules that match your responsibilities and learning goals.
Media & Communication
Generate images and initial videos, guide style and composition, and turn creative ideas into repeatable workflows.
Book nowAutomation & Agents
Automate recurring tasks with AI and no-code/low-code tools, supported by practical examples, approvals and clear responsibilities.
Book nowStrategy
Identify AI opportunities, assess relevant use cases and establish an informed basis for organizational decisions.
Discuss learning pathwayStrategy
Introduce AI systematically by connecting structure, responsibility, competence development and organizational change.
Book nowGovernance
Bring AI activities together beyond individual use cases and manage AI as an ongoing organizational priority.
Book nowPrompting & Application
Integrate Microsoft Copilot into typical office workflows, combining productivity with quality, traceability and control.
Book nowMedia & Communication
Use generative AI for images, videos and avatars while keeping relevant legal requirements in view.
Book nowFoundations
Understand the development, opportunities and limitations of AI and its economic value for work and organizations.
Book nowPrompting & Application
Understand how large language models work and guide their outputs through targeted prompt design.
Book nowMedia & Communication
Use AI images, videos, voices and avatars consistently in marketing and communication, with transparency and appropriate labeling.
Book nowAutomation & Agents
Distribute tasks, connect processes and combine automation and agents into controllable, repeatable workflows.
Book nowPrompting & Application
Assess and plan conversational AI solutions for organizational work, from the initial idea to reliable implementation.
Book nowAutomation & Agents
Turn ideas into testable prototypes using vibe coding and no-code tools, then develop them iteratively.
Book nowFoundations
Foundations of AI systems, how they work, typical applications, and their opportunities, limitations and risks.
Learn moreGovernance · Legal & Compliance
Fundamental rights, ethical principles and the foundations of trustworthy AI in the context of the EU AI Act.
Learn moreLegal & Compliance
Understand the structure of the EU AI Act, assess risks and identify key roles, obligations and transparency requirements.
Learn moreData & Infrastructure
Connect data strategy, data governance and relevant European digital regulations in the context of AI.
Learn moreGovernance · Strategy
Develop governance structures, roles, processes and documentation, and take AI from pilot projects to scalable organizational practice.
Learn moreGovernance · Data & Infrastructure
Understand standards, conformity assessment, audit and technical infrastructure for trustworthy AI.
Learn moreDiscover more modules by swiping, scrolling or using the arrow keys. Assessments and accompanying Q&A sessions are labeled accordingly.
ROLE-BASED DEVELOPMENT
As AI use expands, different roles require different levels and types of competence. The broad practical foundation of the Frequent User can lead into different areas of specialization depending on role, responsibility and goals.
For people who want to deepen practical AI application competence and use AI professionally.
Explore AI SpecialistFor people who evaluate, prioritize and develop AI strategically within organizations.
Explore AI StrategistFor people who shape governance, compliance and responsible AI use.
Explore AI Governance ProfessionalThe right specialization depends on role, prior knowledge and objectives.
FOR ORGANIZATIONS
The Frequent User is designed for organizations that want to build practical AI application competence systematically alongside responsible AI use.
By combining AI Basics, Prompting and Qualified User competence, it creates a shared foundation for regular AI use. Within Corporate Learning, this foundation can be integrated into role-based learning pathways.
Explore Corporate Learning View Microsoft Copilot TrainingQUESTIONS & ANSWERS
The Frequent User is a broad practical application qualification. It combines AI Basics, Prompting and the Qualified User foundation for regular AI use in professional work.
For employees, departments, leaders, self-employed professionals and teams who use AI regularly and want to build a broad application foundation.
The pathway combines AI fundamentals, Prompting and LLM competence with responsible AI use. The linked modules show the respective learning content.
Yes. The Qualified User foundation is integrated and expanded with AI Basics, Prompting and practical application competence.
AI Basics develops understanding of the possibilities and limitations of AI. Prompting and LLM competence help people formulate tasks clearly, guide results and assess them critically.
Institute for AI develops and delivers the training. Independent person certification is a separate process.
Independent person certification is provided by Quality Austria Academy under EN ISO/IEC 17024.
EN ISO/IEC 17024 is an internationally established standard for person certification. Competence is assessed and documented by an external certification body.
Certification is traceably documented through the Quality Austria certification database. This page links to the official database.
Depending on role and objectives, possible specializations include Certified AI Specialist, Certified AI Strategist or Certified AI Governance Professional. The appropriate next step depends on role, prior knowledge and objectives.
Yes. Within Corporate Learning, Frequent User can create a shared practical application foundation and connect with role-based competence development.
The three competence components link directly to their cards in the module library. The carousel shows further public learning modules that are suitable as next learning steps.
YOUR NEXT STEP
With the Frequent User, you combine AI understanding, Prompting and responsible application into a broad foundation for your professional work.